Troubleshooting

Need help?

For personal assistance, head to Simucube's friendly user community or official customer service:

• Simucube Discord channel ⧉
• Simucube community forum ⧉
• Simucube customer service ⧉
  • Links
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  • Contact support

See also

Frequently Asked Questions about ActivePedal Ultimate.

Red circle indicator on device in Tuner

This means that device has faulted. The faults are cleared by pressing a button "Clear faults" on top of device panel.

No Simucube Link Hub -message in Tuner

Make sure that USB-cable is connected to Simucube Link Hub and computer. Press USB-cable hard enough to Simucube Link Hub USB-connector to make sure it is properly connected.

Simucube Link Hub led indicators

These are valid after first firmware update.

• No light: Not connected to computer.
• Continuous light: Connected to computer and ActivePedal
• Double blink: No connected devices.

ActivePedal Led indicators

• Continuous purple: Disabled.
• Blinking blue: Moving to rest position.
• Continuous green: ActivePedal Active.
• Blinking yellow: Calibration is ongoing.
• Rapid cyan blinking: Safe mode. This means that load sensor is not used. Indicated in Tuner as fault.
• Rapid red blinking: FAULT
• Orange / Rapid white blinking: Firmware update

Cycling indicators

• Double white blink: Not connected to Simucube Link Hub.
• Slow red blink: Warning.