Troubleshooting

Need help?¶

For personal assistance, head to Simucube's friendly user community or official customer service:

Simucube Discord channel ⧉
Simucube community forum ⧉
Simucube customer service ⧉
- Links
- Downloads
- Contact support

Red circle indicator on device in Tuner¶

This means that device has faulted. The faults are cleared by pressing a button "Clear faults" on top of device panel.

No Simucube Link Hub -message in Tuner¶

Make sure that USB-cable is connected to Simucube Link Hub and computer. Press USB-cable hard enough to Simucube Link Hub USB-connector to make sure it is properly connected.

Simucube Link Hub led indicators¶

These are valid after first firmware update.

No light: Not connected to computer.
Continuous light: Connected to computer and ActivePedal
Double blink: No connected devices.

ActivePedal Led indicators¶

Continuous purple: Disabled.
Blinking blue: Moving to rest position.
Continuous green: ActivePedal Active.
Blinking yellow: Calibration is ongoing.
Rapid cyan blinking: Safe mode. This means that load sensor is not used. Indicated in Tuner as fault.
Rapid red blinking: FAULT
Orange / Rapid white blinking: Firmware update

Cycling indicators¶

Double white blink: Not connected to Simucube Link Hub.
Slow red blink: Warning.