Troubleshooting

Need help?

For personal assistance, head to Simucube's friendly user community or official customer service:

• Simucube Discord channel ⧉
• Simucube community forum ⧉
• Simucube customer service ⧉
  • Links
  • Downloads
  • Contact support

See also

Frequently Asked Questions about Simucube 3.

Red circle indicator on device in Tuner

This means that device has faulted. The faults are cleared by pressing a button "Clear faults" on top of device panel.

No Simucube Link Hub -message in Tuner

Make sure that USB-cable is connected to Simucube Link Hub and computer. Press USB-cable hard enough to Simucube Link Hub USB-connector to make sure it is properly connected.

Simucube Link Hub led indicators

These are valid after first firmware update.

• No light: Not connected to computer.
• Continuous light: Connected to computer and Simucube 3.
• Double blink: No connected devices.

Control box led indicator

Device state indicator light of the wheelbase is located on the Sleep / Activate button of the Control Box. This light may display different colour messages depending on the state of the wheelbase.

List of indicator light colours and the corresponding messages can be found here.